Expert eVoice Review 2018

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Overview

With a full suite of features and flexible pricing, eVoice virtual phone solutions offers small businesses the tools to interact professionally with clients using a cloud-based system. eVoice has a number of pricing plans available for both small businesses and professionals ranging from 300 to 4,000 monthly minutes. Their plans include important features such as toll-free or local business numbers, custom greetings, voicemail audio files, voicemail transcription, conference calls, and more.

Features

eVoice virtual phone service provides complete phone systems for businesses managed entirely in cloud storage. Plans come with your selection of toll-free or local business numbers. You can also record a custom greeting with a menu of extensions. Customers determine where calls get routed and when. Callers will only view the business number regardless of where the number was routed. eVoice also comes with voicemail audio files and text transcription of voicemails and has its own mobile app.

Other important features include after hours greetings, caller ID, call blocking, call forwarding, call logs, call notification, call queuing, call scheduling, call screening, call transfer, extensions, hold music, inbound fax, inbound text messaging, local phone numbers, international forwarding, do not disturb, conference calling, number porting, outbound calling, sequential ring, and simultaneous ring.

Pricing

Whether a small business or working professional, eVoice virtual phone service has a number of plans available to suit the varying needs of their clients.

Plans for small businesses include a number of pricing options ranging from 1000-4000 minutes, 5-15 extensions, and 15-45 numbers. At $12.99 per month, eVoice also offers a Professional Plan that comes with 300 minutes, 2 extensions, and 6 numbers.

All plans come with a 30 day free trial, no contracts, and no hardware. Although fewer than 8% of their customers exceed monthly minutes, overages cost 39 cents per minute.

Customer Support

Customers who need to get in touch with a customer service representative can do so by calling their toll-free number, by using the on-site contact form or by emailing their support. eVoice also host social media pages on Facebook, Twitter, YouTube, Google+, and LinkedIn. The eVoice website features an online help center with FAQs and important information regarding their product and services.

Professional PlanSmall Business Plan - 1000 MinutesSmall Business Plan - 2000 MinutesSmall Business Plan - 4000 Minutes
Price $12.99 per month $29.99 per month $49.99 per month $79.99 per month
Monthly Minutes None None None None
Automated Attendant
Call Forwarding
Call Recording
Conference Call
Free Trial
International Lines
Local Numbers
Phone Apps
Sequential Ringing
Toll Free Numbers
Virtual Fax
Voicemail Transcription

Joe Schwartz | Virtual Phone Numbers Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • Comprehensive features
  • Local & international numbers
  • 30 day free trial
Cons
  • No live chat support
Bottom Line
eVoice virtual phone service provides small businesses and professionals with a cloud-based phone system at an affordable rate with a 30 day trial available.
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